Capabilities

We employ state-of-the-art digital technology to identify and resolve challenges with our customers, this support encompasses different solutions that we have invested heavily on.

Some of upsource solutions are; RPA speech analytics, smart knowledge banks and advanced performance management.

This is helping us to maintain the high level of services and customer satisfaction in addition to enriching the operations efficiency by enhancing the customer experience across a wide range of operational areas such a technical support, telesales, recruitment and more.

01

Saudization

As businesses grow, the services they provide become more complex. It is increasingly important that knowledge management is organized and efficient.

02

Local Market Presence

Consistent and ongoing focus on excellence is the fundamental ethos upsource is focused on

03

Technology and Automation

The modern digital economy requires a continuous correction to cyberspace to access many different form of data, often of sensitive nature

04

Existing Relationships

The pandemic placed unique demands upon upsource service delivery and client’s businesses. As remote work became a necessity, we are well prepared to make the switch

05

Client-Centric Approach

We employ state-of-the-art digital technology to identify and resolve challenges with our customers

Looking to turn change into opportunity?

Let’s talk

E-mail.

info@ccc.sa.com

Phone.

+966118255888